How to Improve Patient Experience at Your Dental Practice

Running a dental practice can be challenging, and you’ll face unique demands that non-healthcare businesses don’t experience. Taking care of your patients is a top priority, and you’ll want to keep your clinic profitable without sacrificing quality care. The best approach is to deliver the best patient care and a positive patient experience. When you…

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How to Provide Excellent Customer Service in Healthcare

You may recall that I was a book editor in healthcare publishing for nearly 10 years before I became a life coach. I was always in awe of the doctors and medical professionals I worked with and how they selflessly put their patients’s needs first every day. Healthcare work can be thankless, exhausting, and yet,…

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