Even the biggest businesses, and certainly government departments, make mistakes. This is true no matter how professional the people have to be to work in these departments or how high the stakes are.
You might have heard horror stories where business events go awry due to bad planning or organization, as well as teams that fragment and don’t work at the same pace during. You want to avoid these mistakes if possible so consider how to make them avoidable and foolproof ahead of time.
For example, you may run fire drills each year so most staff know how to leave the building in the event of a fire. Reinforce this knowledge by explicitly demonstrating how to leave the building and where to congregate so there’s no confusion.
Here’s how to be a great leader and help your team avoid simple mistakes.
Enhance Employee Communication
The more staff can talk to one another easily, the less likely miscommunications will result in a mistake. Allowing staff to seamlessly communicate is not always so obvious.
The best Altech radios, using instant messaging apps company-wide, such as Slack or Hangouts, and ensuring everyone has access to the contact email of others within your company using a firstname.lastname domain address is key.
Provide Resources and Guides
Having pre-written guides for your staff to use when necessary can make a difference in how well and competently they keep up with their work. This might involve a simple PDF guide accessible in the public sharing cloud area, detailing exactly how to speak to customers on the phone or translate an issue that you can’t provide an immediate solution to. How to file reports, how to report a safety issue, and other necessary processes can be backed up with immediately accessible guides to help your staff perform well.
Don’t Overlook Basic Concepts
We’re never too skilled, too high in the business, or too effective to miss the basic concepts or never review them from time to time. Remind staff to stay vigilant, especially in matters of compliance, or sending them on placement for team building, or giving them access to public speaking courses to keep them mindful of the essential skills and knowledge required of them.
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